Getting disconnected

If you are moving and require your account with Integral Energy to be finalised, simply contact our Customer Service staff on 131 002.

 

We generally require 2 working days notice to arrange a meter read in order to finalise your electricity account. You will then be asked to provide a forwarding address for your final bill to be sent to.

 

If you are enrolled in Direct Debit you do have the option of paying the final account by your existing direct debit arrangement. If you prefer to pay the final account by other means please advise the Customer Service staff when arranging your final account.

If you are cancelling during a ‘cooling-off’ period, please click here >>