My electrical supply seems weaker than normal. What should I do?

Lights dimmer than usual, hot plates slow to cook, motors 'growling' or failing to start are all signs that there may be a problem in the high voltage system.

If you observe any of these in your home, immediately turn off ALL motors (air conditioners, refrigerators, washing machines, pool filters etc) and your appliances to avoid potential damage. Leave a minimum of lights on (but not fluorescent) and report a ‘dim supply situation’ to our Emergency Services number 131 003.

Don't turn on your appliances until we advise you that the problem has been fixed or you observe the lights have been returned to their normal steady glow.