Connecting to Integral Energy’s network

If you are upgrading your electrical installation or plan to construct a new home, building or development and it is within Integral Energy’s network area, you will need to ensure that there is an adequate connection to our electrical network.    In some circumstances Integral Energy’s electrical infrastructure may need to be extended or upgraded to accommodate your additional electrical load.

In accordance with the Electricity Supply Act 1995 you may be required to arrange for and contribute to the costs involved with the work to supply your load. Any such work is deemed to be "contestable works" and is to be undertaken by an Accredited Service Provider of your choice.

 

How do I get started ?

You need to read the following information relevant to your situation.

 

Find out more in these fact sheets:

How to Get Your Electricity Connected/Augmented 1 - When not subdividing >> 

How to Get Your Electricity Connected/Augmented 2 - When subdividing >>       

How to Get Your Electricity Connected/Augmented - Rural >>

 

A connection of load application is required for loads greater than 100 ampsfor single phase installation or 63 amps per phase for pahse 3 installations or any load supply in a non-urban (rural) location. This application should be submitted to Integral Energy as early as possible. The application form (FPJ 4096) is available in PDF format >>  

 

The terms and conditions applying to a connection to our network are set out in our Standard Form Customer Connection Contract >>

 

The terms and conditions applying to contestable works being carried out on Integral Energy's network are set out in the Integral Energy network Connection Contestable Works General Terms and Conditions (GT&C) >> 

 

Finding an Accredited Service Provider 

The Electricity Supply Act 1995 requires that service providers who undertake contestable works must be accredited by the Office of Fair Trading. Accredited Service Providers (ASPs) must also be authorised by Integral Energy to undertake contestable works within Integral Energy's network area.  

 

A list of Accredited Service Providers is maintained by the Office of Fair Trading. This list and its related information is available at the Office of Fair Trading website >> or by contacting the Office of Fair Trading on (02) 9895 0008.

 

In addition to Office of Fair Trading accreditation of ASP’s, Integral Energy pre-qualifies level 1 and level 3 ASP’s to undertake the design or construction of transmission assets (33 kV – 132 kV). A list of pre-qualified ASP’s is available in PDF format.

 

Information for ASPs

Accredited Service Providers (ASPs) authorised to work on Integral Energy’s network can access our network standards plus other technical information on a dedicated website. 

Password holders can log into the site here >>

 

For further information

Please contact us on (02) 9853 6234 to speak to our Network Connections Customer Consultant, or alternatively you can email us your comments on connection.enquiries@integral.com.au.