INhome application form

Connecting your electricity supply

Is your premises within the Integral Energy network area?

Account security

The following information is required for future identification and account management purposes

Co-Application

Connect at new address

Your postal address

Current retailer

If your current retailer is NOT Integral Energy and you require disconnection from your current address, you will need to arrange this directly with your current provider.

Energy rebate

Holders of eligible Centrelink and Department of Veterans' Affairs cards who are solely or jointly liable for electricity bills at their principal place of residence are eligible for an energy rebate.

You agree that by giving your pension, Health Care Card or Gold Card details, an eligibility check will be performed with Centrelink or the Department of Veterans' Affairs. You can revoke this consent at any time in writing

You must notify Integral Energy of any changes in circumstances which may affect eligibility for the rebate.

Nominate contract options

By default we will supply you with electricity at Integral Energy's standard rates.

Now that customers are free to choose their electricity retailer, Integral Energy has the opportunity to sell electricity to a larger group of customers. This allows us to offer potential savings to customers who enter a negotiated agreement.

Remain on Integral Energy's standard electricity supply rates. Our standard tariff rates are regulated and set by the industry regulator IPART.

Renewable energy standard form customer supply contract

Select a no fixed term contract with Integral Energy as your renewable energy supplier.

Select preferred renewable energy product:

These renewable energy products attract a premium above Integral Energy's standard rates.

Send me a no obligation quote

Choose a 2 year contract with Integral Energy as your electricity supplier and benefit from our competitive rates.

Select preferred energy product:

Renewable energy negotiated agreement

Send me a no obligation quote.

Select a 2 year contract with Integral Energy as your renewable energy supplier.

Select preferred renewable energy product:

Some renewable energy products attract a premium above Integral Energy's standard rates.

Your rights

You may request access at any time to personal information held by us about you and ask us to correct it if you believe it is incorrect or out of date. We do not charge a fee for an access request but we may charge you our reasonable costs of processing your request.

How we use your personal information

We use your personal information to:

• verify your details (eg. through your employer or a driver's licence registry) and assess your ability to repay, including obtaining information from other credit providers and/or a credit report from a credit reporting agency;
  
• administer and manage this contract
  
• facilitate our business operations including marketing 
  

Our right to disclose your personal information

We may disclose your personal information if necessary to:

• our agents, contractors or third party service providers that provide services for the purposes only of our business (including agents employed to collect moneys owing to us). We are taking steps to limit their right to use your personal information only for these purposes.
  
• relevant regulators and authorities where the law requires or permits us to do so (for example, under energy laws or for law enforcement)
  
• any organisation considering acquiring an interest in our business and its advisers, or
  
• other organisations if you consent or ask us to do so
  
• a credit reporting agency if a payment is overdue by over 60 days and collection action has started.
  

Your authority to us

• By signing this document you authorise us to collect, maintain, use and disclose your personal information in the manner described.
  

Please note:

• Supply of electricity to the premises will commence between 10 days and 21 days after we receive this application signed by you.
  
• Supply may commence earlier where:
  
• there is a new connection service to your premises. This includes where the premises have not been previously connected to the Integral Energy distribution system.
  
• you are being supplied under a new occupant supply arrangement. This includes the situation where you have already moved into the premises and are being supplied with electricity prior to making this application.
  
• We may in certain circumstances refuse to commence supply within the time limits specified above. This includes where you have failed to provide security (if requested) or failed to pay moneys owing to us. We will let you know as soon as possible if we intend to refuse supply for these reasons.
  
• Unless otherwise notified by you, this application is also an application to have the premises connected to the Integral Energy distribution system.
  
• By selecting the 'I Agree' button, your request will be sent to Integral Energy for processing.