Terms & Conditions

This document sets out procedures for dealing with certain disputes under the; Standard Form Customer Connection Contract, Standard Form Customer Supply Contract and Negotiated Electricity Supply Contract for small retail customers.

This form enables you to request an Easy Pay Direct Debit facility

This booklet sets out the terms and conditions by which Integral Energy supplies electricity to a large customer's premises who is on an Electricity Negotiated Supply Agreement.

This booklet sets out the terms and conditions by which Integral Energy supplies electricity to a small customer's premises who is on a Negotiated Retail Contract.

This form enables relevant customers to apply for the government Pensioner Rebate

This fact sheet outlines the pricing for business customers who choose to sign-up to Integral Energy using a door-to-door agent.

This fact sheet outlines the latest pricing for residential customers who choose to sign-up with a door-to-door agent.

This fact sheet outlines the pricing for business customers who choose to sign-up to Integral Energy by any means other than a door-to-door agent.

This fact sheet outlines the residential pricing for customers who choose to sign-up to Integral Energy by any means other than a door-to-door sales agent.

This booklet sets out the terms and conditions by which Integral Energy supplies electricity to a small customer's premises who is on a Standard Retail Contract.  Click here for a large print version >>