TESTING AND AUTOMATION

Integrating Testing with Agile, Dev-Ops and CI / CD to provide continuous quality solutions.

Integral provides trusted testing and assurance tools and methodologies and works with clients to build quality into systems. Integral understands that testing is a business risk mitigation exercise that should be designed to deliver business value. Our testing services include:

Test Strategy, Planning and Leadership

Integral can assist in the development and delivery of your Test Strategy and Planning and lead teams to deliver your vision with our testing specialists.

Test Process Improvement

Are your current test approaches just not working well enough?  Integral can assist with Test Process Improvement and Monitoring.

Integration Testing

Our 20 year Integration expertise provides us with a unique perspective and ability to deliver in complex Integration Testing scenarios.

Test Automation and Automation Frameworks

Automate your testing to get the benefits of continuous, automated quality control and enable real Continuous Integration (CI) / Continuous Delivery (CD).

Performance Testing

Understand with certainty how your application performs under real world load scenarios, before you go live.

A / B Testing

Optimise your Digital Performance by using analytics and A / B testing to determine the best way forward in engaging with your clients.

TESTING & AUTOMATION – CASE STUDIES

  • FlexDeploy Continuous Delivery & Release Automation
    FlexDeploy Continuous Delivery & Release Automation
    Queensland Government
  • Field Force Automation
    Field Force Automation
    ENERGEX
  • PIP Charge Calculator
    PIP Charge Calculator
    Gold Coast City Council
  • Student Experience Program
    Student Experience Program
    Griffith University
  • ClimateSmart Home Services
    ClimateSmart Home Services
    Local Government Infrastructure Services (LGIS)
FlexDeploy Continuous Delivery & Release Automation
Queensland Government

The Queensland Government Department has been an Integral customer since 2011 during which time Integral has completed a number of consulting engagements to support the Oracle Fusion Middleware (OFM), BPM and SOA products. Integral also provided our ConfigNOW product for configuration and deployment management of Oracle Fusion Middleware technologies, including Oracle WebLogic. In 2017, Integral decided to ‘open source’ the ConfigNOW product and additionally investigate other tools that would be useful to the Department as their Oracle technology stack continued to expand. After an exhaustive global search, Integral decided that Flexagon’s FlexDeploy would be of most value, alongside ConfigNOW.

Since 2017, Integral has continued to assist the Department by providing training, advice and consulting services with FlexDeploy and Oracle middleware support services.

THE CHALLENGE

The IT branch of a Queensland Government Department was spending an entire day to migrate code between Oracle environments. Using manual methods was slow and introduced errors, which resulted in rework and another day to migrate the code.

THE SOLUTION
After a technology evaluation, a Proof of Concept was undertaken using FlexDeploy, a Continuous Deployment and Release Automation (CDRA) software product from Flexagon. The result was a massive reduction of effort and errors.

“We went from needing one entire day to migrate between environments and needing lots of testing and rework to just 30 minutes without the introduction of any errors. We have been using FlexDeploy for three years with a very high level of confidence now and are planning to use it for all our major systems. It has been a great investment for us.” – ICT Executive Manager

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Field Force Automation
ENERGEX

ENERGEX had a low level automation system in place for their field workers that was not handling the increased quantity of data, providing sufficient accuracy, or speed of delivery to the field.

THE CHALLENGE

When developing a replacement system, ENERGEX wanted the new system to improve customer service levels, assist field staff in completing safer and higher performing field work, and use a smarter, integrated electronic schedule and dispatch tool (Ventyx Service Suite).

THE SOLUTION

The resulting solution uses Field Force Automation (FFA) technology, implemented with the latest release of the Service Suite solution from Ventyx and incorporated the integration of a number of ENERGEX’s host systems. This allows ENERGEX crews now locate faults in the network faster than ever through satellite navigation, tracking, and dispatch. The FFA computer system provides field crews with unprecedented access to electronic information about outages and customer premises from their vehicle, reducing phone calls and travel time during storms and other peak periods. The new system benefits millions of people throughout Queensland and New South Wales, providing faster, more efficient responses from ENERGEX.

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PIP Charge Calculator
Gold Coast City Council

Under IPA, all Councils are required to prepare and implement a planning scheme to help guide growth and change in their areas. Rapid growth in population, coupled with new legislation, prompted the Gold Coast City Council (GCCC) to plan an appropriate business solution for the future, requiring high levels of flexibility and efficiency.

THE CHALLENGE

The Developer Contributions Group is a specialist group in the GCCC responsible for calculating infrastructure charges on a daily basis. These calculations were manually intensive and heavily reliant on the speed, mathematical skills, and long-term concentration capabilities of employees. Integral worked with the GCCC to create a semi-automated program that helped support the human resources during this rapid growth. This solution aimed to achieve better satisfaction of legislative requirements, cost reductions associated with the implementation of the new legislation and the development of a flexible business solution that provided a framework for current systems and future processes.

THE SOLUTION

Integral built an Oracle Fusion Middleware based SOA solution that integrated Oracle Policy Automation software (formerly RulesBurst) with the Council’s mainframe based Asset Management System, Property Developer Contribution and Geographic Information System to provide a streamlined, semi-automated process. This integrated capability was ultimately exposed as a web based application called the PIP Charge Calculator.

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Student Experience Program
Griffith University

The Student Experience Program was part of the redevelopment of the programs and courses website and student enrolment process, addressing the issues with the previous system.

THE CHALLENGE

By understanding the user requirements for the business system, Integral provided direction on system architecture and technical integration to meet scalability, performance, security, maintainability and operability requirements. This included modelling an enterprise web services framework, producing a time and resource plan for delivery and facilitating technical solution until project handover.

THE SOLUTION

Integral delivered the system and data integration components for the Griffith Online Programs and Courses and Online Enrolments applications. The team achieved this by developing an advanced, near real time Operational Data Warehouse (called the DataHub) that reflected the current state of programs, courses and student information in a centralised, validated repository. DataHub was developed using a combination of data modelling skills and integration tools such as Oracle SQL Developer, Oracle Data Integrator and Oracle SOA Suite.

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ClimateSmart Home Services
Local Government Infrastructure Services (LGIS)

The ClimateSmart Home Services (CSHS) was a Queensland Government initiative (managed by LGIS), specifically designed to help Queenslanders reduce their carbon footprint and reduce their household bills.

THE CHALLENGE

LGIS sought to upgrade its systems to enable business improvements and efficiencies in delivering the ClimateSmart Home Service (CSHS). This involved redeveloping the ClimateSmart Home Audit System, a real time workforce automation system for electricians visiting customers’ homes and performing audits. Supporting works included a website with the CSHS booking system, an online feedback module and the ‘How Low Can You Go’ portal, which provided in-home audit results and recommendations on savings and energy use.

THE SOLUTION

Integral and LGIS collaborated to develop the ClimateSmart Home Service information and data management systems. A very useable, highly adaptable product, CSHS succeeded in raising awareness to saving energy in Queensland across markets. CSHS’s new technology architecture included a high performance hosted enterprise class infrastructure that provided efficient availability (99.9{638ffb79962b6622fa0d2cd040ec848a88ecbe0d9e6062e16f9d513463d06ce3}) and was scalable (for increased customer levels.) Supporting high load levels, Integral’s SupportNow service also provided 24×7 management service for the solution and infrastructure components.

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SOME OF OUR TESTING & AUTOMATION CLIENTS