Managed Services and Support
Operational risk is inevitable.
Even the most advanced integration and application platforms are impacted by human error, system failure, and technology updates.
At Integral, we address these risks and keep your daily business operations on track through our Managed Services and Support.
Our world-class Managed Services and Support function is responsible for the day-to-day operations and maintenance of numerous complex client environments and applications.
We maximise service availability and reduce the risk associated with maintaining highly-complex systems by providing specialised skills and 24/7 support.
Integral Managed Services and Support can include:
- Development support (integration, middleware, web app, etc.)
- System Administration support (infrastructure, platforms)
- Systems troubleshooting and quality assurances
- Knowledge transfer and training
- Access to Integral’s Continuous Improvement Program (CIP)
- Managed Services for applications and platforms