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FlexDeploy Continuous Delivery & Release AutomationQueensland Government -
Core Insurance PlatformInsuret -
Digital ContainerisationNational Transport Insurance -
Open BankingHeritage Bank -
Exam ManagementAustralian and New Zealand College of Veterinary Scientists -
Field Force AutomationENERGEX
FlexDeploy Continuous Delivery & Release AutomationQueensland GovernmentThe Queensland Government Department has been an Integral customer since 2011 during which time Integral has completed a number of consulting engagements to support the Oracle Fusion Middleware (OFM), BPM and SOA products. Integral also provided our ConfigNOW product for configuration and deployment management of Oracle Fusion Middleware technologies, including Oracle WebLogic. In 2017, Integral decided to ‘open source’ the ConfigNOW product and additionally investigate other tools that would be useful to the Department as their Oracle technology stack continued to expand. After an exhaustive global search, Integral decided that Flexagon’s FlexDeploy would be of most value, alongside ConfigNOW.
Since 2017, Integral has continued to assist the Department by providing training, advice and consulting services with FlexDeploy and Oracle middleware support services.
THE CHALLENGEThe IT branch of a Queensland Government Department was spending an entire day to migrate code between Oracle environments. Using manual methods was slow and introduced errors, which resulted in rework and another day to migrate the code.
THE SOLUTIONAfter a technology evaluation, a Proof of Concept was undertaken using FlexDeploy, a Continuous Deployment and Release Automation (CDRA) software product from Flexagon. The result was a massive reduction of effort and errors.“We went from needing one entire day to migrate between environments and needing lots of testing and rework to just 30 minutes without the introduction of any errors. We have been using FlexDeploy for three years with a very high level of confidence now and are planning to use it for all our major systems. It has been a great investment for us.” – ICT Executive Manager
DOWNLOAD CASE STUDYCore Insurance PlatformInsuretInsuret is an underwriting agency whose purpose is to deliver market leading insurance products and services within specific industry segments including Car rental insurance for fleet
owners; Peer-2-Peer motor insurance; Commercial motor fleet insurance and Small business motor insurance.THE CHALLENGEInsuret’s core business product required significant functional and performance enhancements to maintain their market leading position. These activities had been commenced but were not realising the benefits Insuret needed and were taking longer than planned.
THE SOLUTIONThe approach recommended by Integral was to first gain an understanding of the current state of the business applications, including a review of the documentation produced to date. The Integral Project Manager established regular weekly meetings between Insuret management, the Vendor and the Project to review progress and commence planning, using standard project monitoring and control methods and tools. The consistency with which the vendor applied rigour to their management of the project varied and pressure had to be maintained throughout the project to achieve the agreed functionality to the level of quality required.
Digital ContainerisationNational Transport InsuranceThe Australian economy is powered by transport and NTI is Australia’s leading insurer in that space. Integral worked with NTI to develop an advanced containerisation platform so it can remain at the forefront of the industry and respond rapidly to change.
THE CHALLENGENTI first adopted containers in 2017, leveraging the power to assist with new machine learning modelling techniques. NTI built a fit for purpose, container management platform during that period but as the value and opportunities of containers became obvious NTI needed to implement an enterprise level management platform. The NTI project team identified several key areas to focus on during their evaluation of various containerisation platforms.
THE SOLUTIONAfter undertaking a proof-of-concept on a small group of applications, the project team found that Red Hat’s OpenShift platform was the best fit and value for money. Once the NTI team decided to adopt the Red Hat OpenShift platform, the project could then move on to acquisition and eventually integrating Red Hat’s OpenShift platform with existing systems.
Open BankingHeritage BankToday, Heritage Bank has grown to become Australia’s largest customer-owned bank and is one of the longest-running financial institutions in the country.
THE CHALLENGEThe New Payments Platform (NPP) is a major industry-wide initiative to develop a new infrastructure for Australian payments. It’s a fast, flexible and data-rich payments system for Australian governments, businesses and consumers to meet their payment needs. Heritage Bank had an inflight project that had been struggling to achieve some of the broader business outcomes necessary to enable NPP.
THE SOLUTIONIntegral developed and implemented an integration platform that not only serviced Heritage’s immediate NPP needs, but would also meet their future integration needs. Integral’s value-add was the open architectural principles used on this important project—in effect future-proofing the solution for many years to come.
Exam ManagementAustralian and New Zealand College of Veterinary ScientistsAUSTRALIA AND NEW ZEALAND COLLEGE OF VETERINARY SCIENCE (ANZCVS) supports the veterinary profession in Australia and New Zealand through the assessment and recognition of expertise and rewarding of excellence.
THE CHALLENGEANZCVS needed a system where examiners working remotely could enter exam results for verification, moderation and storage. Their current system had little automation in the processing and recording of exam results giving rise to the possibility of human error.
THE SOLUTIONAfter thorough elicitation of requirements with the ANZCVS stakeholders, Integral designed a web based solution built on industry recognized tools, ensuring readily available skills in the market. The system is hosted in Microsoft Azure to allow for on demand scaling as well as simple technology upgrades without significant configuration.
Field Force AutomationENERGEXENERGEX had a low level automation system in place for their field workers that was not handling the increased quantity of data, providing sufficient accuracy, or speed of delivery to the field.
THE CHALLENGEWhen developing a replacement system, ENERGEX wanted the new system to improve customer service levels, assist field staff in completing safer and higher performing field work, and use a smarter, integrated electronic schedule and dispatch tool (Ventyx Service Suite).
THE SOLUTIONThe resulting solution uses Field Force Automation (FFA) technology, implemented with the latest release of the Service Suite solution from Ventyx and incorporated the integration of a number of ENERGEX’s host systems. This allows ENERGEX crews now locate faults in the network faster than ever through satellite navigation, tracking, and dispatch. The FFA computer system provides field crews with unprecedented access to electronic information about outages and customer premises from their vehicle, reducing phone calls and travel time during storms and other peak periods. The new system benefits millions of people throughout Queensland and New South Wales, providing faster, more efficient responses from ENERGEX.
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